Meet Auri: Golden Pear’s AI Assistant

At Golden Pear, we’re always looking for new ways to simplify communication, strengthen collaboration, and improve efficiency across everything we do.

That’s what inspired Auri, Golden Pear’s new AI assistant, built to enhance how we work and connect.

Auri represents the next step in our innovation journey: combining human expertise with intelligent technology to make every interaction smoother, every process faster, and every experience more seamless.

This is just the beginning of what Auri will bring to the Golden Pear ecosystem as we continue to evolve how people and technology collaborate.

What Auri Does (So Far)

Auri is a voice-based AI assistant that can answer calls, capture routine details, and organize information so our team can process payoff requests more efficiently.

Here’s what Auri can do:

• Answer calls instantly and guide you through routine payoff requests.

• Capture key information such as plaintiff name, date of birth, and date of loss.

• Structure and organize data so payoff requests can move forward faster and with fewer follow-ups.

By automating the repetitive parts of the process, Auri helps reduce delays and allows our team to stay focused on what matters most, serving clients and resolving cases.

Secure, Compliant, and Human-Guided

At Golden Pear, innovation always goes hand in hand with responsibility.

Every interaction Auri handles is managed through a secure platform, ensuring that all information remains protected and compliant with our data standards. Behind every call, there’s still a Golden Pear team member providing oversight, reviewing interactions, and ensuring the quality and accuracy that our partners expect.

This human-in-the-loop approach ensures Auri works in partnership with our team — enhancing how we communicate and deliver results.

Why It Matters for Law Firms

For law firms, time saved on administrative steps means more time to focus on clients, strategy, and results.

With Auri, partners benefit from:

• Faster turnaround times for payoff requests.

• Reduced back-and-forth on routine details.

• Consistent communication, even outside regular business hours.

• Trusted oversight from Golden Pear’s expert team.

The result? A smoother, smarter, and more reliable experience for every firm we work with.

Purpose-Driven Innovation

Auri represents more than just a new tool — it’s a reflection of Golden Pear’s ongoing commitment to innovation with integrity.

By blending human expertise with advanced technology, we’re building systems that enhance communication, increase efficiency, and create meaningful improvements for our partners.

Innovation at Golden Pear is about empowering people and enhancing the way we work together.

Try Auri Today

Auri is currently available as part of our payoff request pilot program, and we’d love your feedback as we refine and expand her capabilities.

📞 Call Auri at +1 201 597 0428 to experience it in action.